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Saturday, August 11, 2012

It Is Going From Bad To Worse - Now The NEHRS / PCEHR Is Broken Totally.

I tried to log in to my record a few minutes ago. Here is what happened. Tried 3 times and just no go!
Just to be clear - this all happened after I had been passed from www.australia.gov.au to the front screen of the NEHRS - which you click on to access your record. What you see here is what I saw after I asked to access my record.
This is really pretty sad!
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500: ??title.unexpectedError??

??message.ifProblemsContinueContactSupportWithReference??
A3RR-CPO
2:50 PM Sunday 12-Aug-2012
Version: 7.2.3-27387
-----

500: ??title.unexpectedError??

??message.ifProblemsContinueContactSupportWithReference??
8WQX-CPO
2:51 PM Sunday 12-Aug-2012
Version: 7.2.3-27387
-----

500: ??title.unexpectedError??

??message.ifProblemsContinueContactSupportWithReference??
WGYV-CPO
2:52 PM Sunday 12-Aug-2012
Version: 7.2.3-27387
-----
End extracts.
Clearly these are messages a user is not meant to see. A phone number or e-mail address in the error message might have helped!
I leave it to readers to comment on this sort of nonsense.
Note first comment - worth having in blog - and thanks to commenter:
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Pre-empting any ‘ This was a planned maintenance window’

http://www.ehealth.gov.au/internet/ehealth/publishing.nsf/content/availability

Service availability
HomeService availability
This page identifies scheduled outages to the eHealth record system.


Notification of planned outage
There are no service outages scheduled at this time
---- End Comment
And no one is even monitoring the system (or this blog!)
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Later we get:

500: ??title.unexpectedError??

??message.ifProblemsContinueContactSupportWithReference??
C7JC-CPO
David.