Tuesday, August 7, 2012

The NEHRS Audit Trail Is A Bit Of A Joke - Heavens It Is Very Unfriendly and Confusing For Users!

I popped along to the NEHRS System and grabbed a subset of the Audit Trail I was provided with covering a few of my visits
Here we have a header which explains what we are seeing.
Approval Date/Time - Operation Performed - Organisation Name - Role- Access Condition- Action Type- Subject -Type Subject
And here is the content.
05/08/2012 09:09:05 AMgetConsolidatedViewIndividualReadIHIxxxxx01181142493
05/08/2012 09:08:55 AMgetDocumentIndividualReadDocumentID2.25.187229862248151894270572118199095601993
05/08/2012 09:08:38 AMgetDocumentListIndividualReadIHIxxxxx01181142493
05/08/2012 09:08:31 AMgetIndividualDetailsViewIndividualReadIHIxxxxx01181142493
29/07/2012 09:08:46 AMgetConsolidatedViewIndividualReadIHIxxxxx01181142493
29/07/2012 09:08:28 AMgetDocumentIndividualReadDocumentID2.25.187229862248151894270572118199095601993
29/07/2012 09:08:21 AMgetDocumentListIndividualReadIHIxxxxx01181142493
29/07/2012 09:08:12 AMgetIndividualDetailsViewIndividualReadIHIxxxxx01181142493
26/07/2012 03:16:29 PMgetConsolidatedViewIndividualReadIHIxxxxx01181142493
26/07/2012 03:16:05 PMgetDocumentListIndividualReadIHIxxxxx01181142493
26/07/2012 03:15:56 PMgetIndividualDetailsViewIndividualReadIHIxxxxx01181142493
24/07/2012 11:44:49 AMgetDocumentListIndividualReadIHIxxxxx01181142493
24/07/2012 11:44:49 AMgetDocumentListIndividualReadIHIxxxxx01181142493
24/07/2012 11:44:30 AMManageConsentCONSUMERReadPCEHRCONSENT
24/07/2012 11:44:01 AMgetDocumentIndividualReadDocumentID2.25.187229862248151894270572118199095601993
24/07/2012 11:42:57 AMgetConsolidatedViewIndividualReadIHIxxxxx01181142493
24/07/2012 11:42:38 AMgetDocumentListIndividualReadIHIxxxxx01181142493
24/07/2012 11:42:29 AMgetIndividualDetailsViewIndividualReadIHIxxxxx01181142493
22/07/2012 09:27:30 AMgetConsolidatedViewIndividualReadIHIxxxxx01181142493
22/07/2012 09:27:13 AMgetDocumentListIndividualReadIHIxxxxx01181142493
22/07/2012 09:27:04 AMgetIndividualDetailsViewIndividualReadIHIxxxxx01181142493
20/07/2012 07:08:44 PMgetConsolidatedViewIndividualReadIHIxxxxx01181142493
20/07/2012 07:08:28 PMgetDocumentListIndividualReadIHIxxxxx01181142493
20/07/2012 07:08:19 PMgetIndividualDetailsViewIndividualReadIHIxxxxx01181142493
18/07/2012 02:07:47 PMgetDocumentIndividualReadDocumentID2.25.187229862248151894270572118199095601993
----- End Extract.
As you can see it is not all that clear or user friendly. But I was not expecting the surprise I received as I looked closely.
What interested me were these three entries with these associated times:
1. 26/07/2012 03:15:56
2. 20/07/2012 07:08:44
3. 18/07/2012 02:07:47
At all these 3 dates and times it seemed to me I was either tucked up in my bed of having my shower before coming down to my study. The other times seemed about right suggesting the time-zone being reported is correct.
It was only after careful review and a few more visits did I notice the PM on the next line of the report. Now the entries made sense!
Why a 24 hour clock representation like say this below was not used is hard to understand.
Surely things should have looked like:
1. 26/07/2012 15:15:56
2. 20/07/2012 19:08:44
3. 18/07/2012 14:07:47
I really wonder just what is going on here and why a usability assessment has not been done
The rest of the information provided is even more incomprehensible as you can see for yourself.
Of course just what any, not all that technically literate, consumer would make of all this - and what they might think it means is anyone’s guess. Some of the target demographics like senior citizens and children may not be all that well equipped to know what they are seeing at all.
At the very least there should be a consumer friendly explanation of what is being displayed and what is all means!
This really is the Audit Trail you have when you don’t have an Audit Trail!
For my part I think I might contact the NEHRS System Operator - and ask what is going on to make all this more useful - after I have seen what comments or suggestions others have.  To me this is really very half baked.
PS. It is apparently naughty to display your IHI. Not sure why. So changed a few characters!